A: To proivde high quality water heater installations that meet and exceed industry standards.

A: We offer a complete installion line from gas, electric, hybrid and tankless water heating systems. We have trained technicians with the ability to repair and install all water heating systems.

A: Homeowners reach out to us typically becuase they have no hot water in their home which we address in a quick and ready fashion by carrying most, if not all, parts to repair the issues within the same visit.

A: Our technicians are trained in each brand's individual working componets, in which we begin by attempting to reset the systems beginning from scratch to locate and idenitfy the malfunction and/or the part failure,

A: No, currently Harris Water Heaters does not offer 24/7 emergency services. Our decision is rooted in our commitment to provide the highest quality of workmanship and in-depth attention to each service we perform, which we achieve within our dedicated operational hours. We ensure that every appointment is met with a fully prepared and well-rested technician ready to deliver the exceptional service quality Harris Water Heaters is known for. For emergencies, we strive to provide prompt service and flexible scheduling to address your issues as quickly as possible during our working hours.

A: Tankless, traditional tank systems, electric, hybrid/heat pump.

A: See Categories Below

Tankless: small, compact, endless hot water, efficiency levels of 0.86 or better;

Traditional Gas (atompsheric): cost effieniet, readily available, typically same day or next day installation;

Traditional Electric: cost efficient, readily available, typically same day or next day installation;

Hybrid/Heatpump: highly efficient 3.86 or better, creates yearly savings on energy bills; large storage tanks available. 

A: Yes, depending on the type of project a service fee may be included.

A: We pull our city PERMITS! this is required in all cities in the State of California pre the uniform plumbing code book. We offer 1-3 year labor warranties on our installations and can apply most manufacturer's tank warranties. 

A: Yes, we extensive knowlegde of all major brands of water heaters and are recognized by these manufacturer's as qualified plumbing contractors.

A: No, while we do offer maintenance to certain water heater (i.e. tankless) we are in a strong belief that spending large amounts of money maintenancing the water heaters will not prolong its life long enough to provide true value.

A: We instill what is called flat rate pricing, which means that each part we charge for already has the price of labor built into it. Whether the time frame is 10 minutes or 10 hours, the cost would be what was quoted in which the homeowner would know the complete cost of the project before work begins.

A: No, all pricing is gone over before the project begins. Any change orders to the project are not typically water heater related but somewhere else within the plumbing system.

A: Installation is 1-3 years depending on package and repair is 90 days.

A: If it's within our warranty period there is no charge for service. If the malfuntion is related to the replacement that we had privided then all services are done under the warranty. If the issues is not related to the service we provided, prices are quoted before work is performed.

A: We have created a newtwork of resouces from supply houses to manufactueres to distributors for quick technical answers and supply of products needed for our customers.

A: Yes, tankless water heaters qaulify to an energy factor rating of .86 to .98, power-vented gas water heaters carry an energy factor of .86; heat pump water heaters carry an energy factor of 3.86 or higher.

A: Each water heater is returned to our warehouse in which there is a weekly pick up of discarded water heaters that are taken to the recycle center to be repurposed.

A: The best option is a phone call to speak with one of our dispatchers who will schedule them an appointment. The second option is to email our info email address.

A: No, we find the best route to repair is a licensed plumbing contractor.